Privacy Policy

At Dikochi Factory, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when accessing our website or purchasing our Abaya products.

Information We Collect:

• Personal Information: When you place an order or register for an account, we may collect personal details such as your name, email address, shipping address, and payment information.
• Browsing Information: We automatically collect non-personal information such as your IP address, browser type, and device identifiers when you visit our website.

How We Use Your Information:

• Order Fulfillment: We use your personal information to process orders, manage deliveries, and provide customer support related to your purchases.
• Communication: We may use your contact details to communicate with you about your orders, provide updates on product availability, and respond to your inquiries.
• Marketing: With your consent, we may send you promotional emails or newsletters about our latest products, special offers, and events. You can opt out of marketing communications at any time.
• Website Improvement: We analyze browsing data to improve our website’s functionality, enhance your browsing experience, and optimize our marketing strategies.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server networks, and access controls.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or comply with legal obligations.

Your Rights:

You have the right to access, update, or delete your personal information held by us. You may also withdraw your consent for marketing communications or object to the processing of your data for certain purposes.

Changes to Privacy Policy:

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy regularly.